Starting September 28: tickets, passes & Go CT Cards for sale at the CTtransit Sales Outlet
Our Customer Service and Sales Outlets are Open!
Effective October 5, 2020 Front Door Boarding and Fare Collection Resume
The Connecticut Department of Transportation (CTDOT) has announced the resumption of fare enforcement and front door boarding on CTtransit buses statewide effective Monday, October 5, 2020. The use of the fare boxes and front door boarding was temporarily suspended statewide due to COVID-19 safety precautions.
In accordance with the guidelines from the State of Connecticut, face coverings are required (with some exceptions) on our buses and at bus stops. For your convenience, if you do not have a face covering, our Sales Outlets are distributing FREE masks for CTtransit customers.
- We are able to provide 1 free mask per customer.
- Please maintain a distance of 6 feet from other customers if you need to wait for service at the Sales Outlet window. Stamford Customers, we ask that only ONE customer enter the Sales Outlet at a time.
- We are unable to refund unused balances on Passes (31-Day, 3, 5, 7-Day) that were initialized prior to the suspension of fare enforcement.
Effective September 28, 2020:
Hartford Sales Outlet Hours Monday to Friday 7:00am to Noon (12:00pm) and 1:00pm to 6:00pm and Saturday 8:30am to 3:00pm
New Haven Sales Outlet Hours Monday to Friday 7:00am to 11:30am and 1:00pm to 6:00pm Saturday 8:30am to 3:00pm
Stamford Sales Outlet Hours Monday to Friday 6:30am to Noon (12:00pm) and 1:00pm to 6:30pm Saturday 8:45am to 3:00pm