Tickets, Passes & Go CT Cards for Sale at the CTtransit Sales Outlet



New Haven




I-Bus Express





Wed Sep 23

Our Customer Service and Sales Outlets are Open!

The Connecticut Department of Transportation (CTDOT) has announced the resumption of fare enforcement and front door boarding on CTtransit buses statewide effective Monday, October 5, 2020. The use of the fare boxes and front door boarding was temporarily suspended statewide due to COVID-19 safety precautions.

In accordance with the guidelines from the State of Connecticut, face coverings are required (with some exceptions) on our buses and at bus stops. For your convenience, if you do not have a face covering, our Sales Outlets are distributing FREE masks for CTtransit customers. 

General Policies

  1. We are able to provide 1 free mask per customer.
  2. Please maintain a distance of 6 feet from other customers if you need to wait for service at the Sales Outlet window. Stamford Customers, we ask that only ONE customer enter the Sales Outlet at a time. 
  3. We are unable to refund unused balances on Passes (31-Day, 3, 5, 7-Day) that were initialized prior to the suspension of fare enforcement.

Our Customer Service Phone Center is available for your questions and feedback, or use the online form.