Contáctenos
Los representantes del servicio de Atención al cliente brindan información acerca de los servicios de CTtransit, escuchan sus comentarios acerca del servicio de autobuses y ofrecen ayuda con los objetos perdidos. Visite nuestros pasos de recuperación de Objetos perdidos para recuperar sus artículos perdidos.
Área de Hartford
100 Leibert Road
Hartford, CT 06120
Teléfonos de texto, TTY, por sus siglas en inglés (sólo para personas con deficiencias auditivas): 860-727-8196
Horario: de lunes a sábado de 6:30am a 9:30pm
Domingos/Feriados de 7am a 7pm
Objetos perdidos, de lunes a viernes, de 8:30am a 3:00pm
Área de New Haven
203-624-0151
2061 State Street
Hamden, CT 06517
TTY (sólo para personas con deficiencias auditivas): 203-785-8930
Horario: de lunes a sábado de 6:30am a 9:30pm
Domingos/Feriados de 7am a 7pm
Objetos perdidos, de lunes a viernes, de 8:30am a 3:00pm
Área de Stamford
203-327-7433
26 Elm Court
Stamford, CT 06902
TTY (sólo para personas con deficiencias auditivas): 203-327-2404
Horario: de lunes a sábados de 6:30am a 6:30pm
Objetos perdidos, de lunes a viernes, de 8:30am a 3:00pm
Área de Waterbury
203-753-2538
Horario: de lunes a sábados de 6:30am a 6:30pm
Domingos de 9am a 2pm
Área de New Britain/Bristol
Teléfonos de texto, TTY, por sus siglas en inglés (sólo para personas con deficiencias auditivas): 860-727-8196
Horario: de lunes a sábado de 6:30am a 9:30pm
Domingos/Feriados de 7am a 7pm
Meriden
203-753-2538
Horario: de lunes a viernes de 8am a 4pm
Wallingford
203-753-2538
Horario: de lunes a viernes de 5am a 5:30pm
Opciones de contacto
- Formulario de comentarios por Internet Utilice el formulario por Internet para informar un problema, hacer una sugerencia o solicitar información acerca de los servicios que ofrece CTtransit.
- Revise la Declaración de Política del Artículo VI y descargue el formulario de quejas del Título VI.
- Revise la Política de Modificación Razonable y descargue el formulario de quejas.
- Revise el Proceso de Quejas por Discriminación de la Ley para Estadounidenses con Discapacidades (ADA, por sus siglas en inglés). Descargue el Formulario de Quejas de ADA en inglés o el Formulario de Quejas de ADA en español.
Public Backed Service Expansions Now Underway!
New Bus Routes Available in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford
When the public talks, CT transit listens.
In March of this year, the Connecticut Department of Transportation implemented new bus routes, now serving communities in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford. These new bus routes will bolster connectivity and amplify coverage throughout central Connecticut.
“Public transit is more than just a mode of transportation; it is a lifeline that connects individuals to career opportunities, businesses to customers, and communities to growth,” said General Manager of CT transit, Thomas Stringer. “A robust public transportation system is essential for driving economic impact and supporting local businesses.”
But wait, there’s more!
This service expansion is just the beginning of a series of upcoming expansions, totaling more than $18 million, proposed by Governor Ned Lamont and supported by local legislature. These new routes will provide greater access to a broader range of employment centers and career opportunities across the region, ultimately enhancing residents' career prospects and improving their quality of life.
“This major bus service expansion is the latest effort to connect customers with critical jobs, housing, and services while expanding opportunities for Transit Oriented Development (TOD)—allowing people to live and commute with ease,” said Connecticut Department of Transportation Deputy Commissioner Karen Kitsis. “CTDOT is grateful for the support of Governor Ned Lamont and the Connecticut General Assembly, which responded to customer needs by investing in the expansion of our transit system.”
These new routes were, in part, discovered through feedback from community members, frontline transit workers, and key government officials.
Public Service by the Numbers:
- 4,300 community members surveyed online
- 36 community events across Connecticut
- 29 interviews with transit providers, councils of government, and transit district reps
- 10 customer focus groups
CTDOT’s Customer Experience (CX) Action Plan team gathered this wealth of responses. Based on insights from those we serve, they lead the initiative to develop public transportation innovations throughout the state. This energized team will continue responding to the needs of the people—the customers and supporters of public transit—and propose new paths forward.
“As Connecticut works to be a leader in delivering major new transit investments, including CTfastrak and CTrail Hartford Line, we recognize the support and input of our transit providers and customers across Connecticut,” said Connecticut Department of Transportation Public Transportation Bureau Chief Benjamin Limmer. “We look forward to launching new transportation services in communities across Connecticut in the months ahead.”
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