SUGERENCIAS PARA TOCAR EL LECTOR CORRECTAMENTE
System-wide
La tarjeta Go CT es "impulsada" por un chip electrónico que lleva dentro. Al igual que las tarjetas de bancos que puede utilizar con tecnología de chips, solo bastan unos segundos para que el chip de la tarjeta se active cuando se apoya en el lector de tarjetas.
Los pasajeros que tengan la tarjeta Go CT podrán tocar mejor el lector con su tarjeta si recuerdan estas sugerencias:
- Coloque la tarjeta Go CT directamente en el blanco naranja del lector de tarjetas.
- Sosténgala allí durante unos segundos.
- El mensaje verde de "transacción completa" indica que el chip de la tarjeta se ha leído correctamente y que el saldo de la tarjeta es suficiente.
- Los pasajeros del autobús expreso también deben recordar sostener la tarjeta en el lector de tarjetas en la caja de pasajes para "volver a tocarlo" cuando salen.
Muchos de los mensajes rojos de "error" que aparecen en la caja de pasajes para las tarjetas Go CT, solo indican que no se sostuvo la tarjeta la suficiente cantidad de tiempo en el lector para que se pueda leer completamente el chip de la tarjeta. Si se encuentra con estos mensajes, solo intente nuevamente y sostenga su tarjeta Go CT en el blanco durante un poco más de tiempo.
Si obtiene un mensaje de "lectura incorrecta de dispositivo", "tarjeta de tercero" o "Rechazada. Intente nuevamente", toque y sosténgala nuevamente.
Recordatorios:
- No perfore, doble, pliegue ni corte su tarjeta.
- No plastifique la tarjeta.
- Si desea guardar su tarjeta en un protector plástico, quítelo antes de apoyarla en el lector de tarjetas.
Public Backed Service Expansions Now Underway!
New Bus Routes Available in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford
When the public talks, CT transit listens.
In March of this year, the Connecticut Department of Transportation implemented new bus routes, now serving communities in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford. These new bus routes will bolster connectivity and amplify coverage throughout central Connecticut.
“Public transit is more than just a mode of transportation; it is a lifeline that connects individuals to career opportunities, businesses to customers, and communities to growth,” said General Manager of CT transit, Thomas Stringer. “A robust public transportation system is essential for driving economic impact and supporting local businesses.”
But wait, there’s more!
This service expansion is just the beginning of a series of upcoming expansions, totaling more than $18 million, proposed by Governor Ned Lamont and supported by local legislature. These new routes will provide greater access to a broader range of employment centers and career opportunities across the region, ultimately enhancing residents' career prospects and improving their quality of life.
“This major bus service expansion is the latest effort to connect customers with critical jobs, housing, and services while expanding opportunities for Transit Oriented Development (TOD)—allowing people to live and commute with ease,” said Connecticut Department of Transportation Deputy Commissioner Karen Kitsis. “CTDOT is grateful for the support of Governor Ned Lamont and the Connecticut General Assembly, which responded to customer needs by investing in the expansion of our transit system.”
These new routes were, in part, discovered through feedback from community members, frontline transit workers, and key government officials.
Public Service by the Numbers:
- 4,300 community members surveyed online
- 36 community events across Connecticut
- 29 interviews with transit providers, councils of government, and transit district reps
- 10 customer focus groups
CTDOT’s Customer Experience (CX) Action Plan team gathered this wealth of responses. Based on insights from those we serve, they lead the initiative to develop public transportation innovations throughout the state. This energized team will continue responding to the needs of the people—the customers and supporters of public transit—and propose new paths forward.
“As Connecticut works to be a leader in delivering major new transit investments, including CTfastrak and CTrail Hartford Line, we recognize the support and input of our transit providers and customers across Connecticut,” said Connecticut Department of Transportation Public Transportation Bureau Chief Benjamin Limmer. “We look forward to launching new transportation services in communities across Connecticut in the months ahead.”
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