Where to Buy
Buy your CTtransit tickets and passes from the CTtransit Customer Service and Sales Outlet in downtown Hartford, New Haven and Stamford, from our sales outlet partners, by mail, or right here online. Please call our partner outlets to ensure bus passes are available for sale.
Smartphone App
You can now purchase a 2-hour pass on your phone. Start your travels today with Token Transit!
Online
Please note: Allow 5-7 business days for delivery by first class mail of tickets ordered online.
Purchase your passes or tickets online from CTtransit. Pay with your Visa/Mastercard/Discover only.
Mail Order
Purchase your passes or tickets directly from CTtransit via the mail. Simply click here to complete order form or here for the ADA Ticket Book form, and mail to:
Prepaid Fares Coordinator
CTtransit
PO Box 66
Hartford, CT 06141-0066
Make check payable to CTtransit or pay with your Visa/Mastercard/Discover only.
Sales Outlets
Downtown Hartford
CTtransit Customer Service and Sales Outlet
State and Market Streets (Adjacent to the Old State House)
Payment by cash, check or Visa/Mastercard/Discover only
Monday to Friday 7:00am to 6:00pm
Saturday 9:00am to 3:00pm
Closed Major Holidays
Get Map/Directions
Downtown New Haven
CTtransit Customer Service and Sales Outlet
On the New Haven Green (Chapel Street)
Payment by cash, check or Visa/Mastercard/Discover only
Monday to Friday 7:00am to 6:00pm
Saturday 9:00AM to 3:00PM
Closed Major Holidays
Get Map/Directions
Stamford Area
CTtransit Customer Service and Sales Outlet
Passageway from North State Street, Stewart B. McKinney Transportation Center
Payment by cash, check or Visa/Mastercard/Discover only
Monday to Friday 7:00am to 6:00pm
Saturday 9:00am to 3:00pm
Closed Major Holidays
Get Map/Directions
Waterbury Area
North East Transportation (NET) Offices
761 Frost Bridge Road, Watertown
Cash purchases only
Monday to Friday 8:00am to 4:00pm
Grand News Convenience Store (Across from Travel Center)
156 Bank Street, Waterbury
Cash purchases only
Weekdays 7:00am to 6:00pm and Weekends: 7:00am to 3:00pm
Meriden Area
Meriden Transit District
22 West Main Street, Meriden
Call the District at 203-235-6851 for more information.
Get Map/Directions
New Britain & Bristol Area
New Britain Transportation
Tickets and passes may be purchased on the bus (exact change only)
Partners
CVS and 7-Eleven stores now offer Go CT card account reloads.
Several major employers sell CTtransit tickets and passes as a convenience for their employees. Check with your employer to see if they are a participating outlet. Please call our partner outlets to ensure bus passes are available for sale.
Public Backed Service Expansions Now Underway!
New Bus Routes Available in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford
When the public talks, CT transit listens.
In March of this year, the Connecticut Department of Transportation implemented new bus routes, now serving communities in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford. These new bus routes will bolster connectivity and amplify coverage throughout central Connecticut.
“Public transit is more than just a mode of transportation; it is a lifeline that connects individuals to career opportunities, businesses to customers, and communities to growth,” said General Manager of CT transit, Thomas Stringer. “A robust public transportation system is essential for driving economic impact and supporting local businesses.”
But wait, there’s more!
This service expansion is just the beginning of a series of upcoming expansions, totaling more than $18 million, proposed by Governor Ned Lamont and supported by local legislature. These new routes will provide greater access to a broader range of employment centers and career opportunities across the region, ultimately enhancing residents' career prospects and improving their quality of life.
“This major bus service expansion is the latest effort to connect customers with critical jobs, housing, and services while expanding opportunities for Transit Oriented Development (TOD)—allowing people to live and commute with ease,” said Connecticut Department of Transportation Deputy Commissioner Karen Kitsis. “CTDOT is grateful for the support of Governor Ned Lamont and the Connecticut General Assembly, which responded to customer needs by investing in the expansion of our transit system.”
These new routes were, in part, discovered through feedback from community members, frontline transit workers, and key government officials.
Public Service by the Numbers:
- 4,300 community members surveyed online
- 36 community events across Connecticut
- 29 interviews with transit providers, councils of government, and transit district reps
- 10 customer focus groups
CTDOT’s Customer Experience (CX) Action Plan team gathered this wealth of responses. Based on insights from those we serve, they lead the initiative to develop public transportation innovations throughout the state. This energized team will continue responding to the needs of the people—the customers and supporters of public transit—and propose new paths forward.
“As Connecticut works to be a leader in delivering major new transit investments, including CTfastrak and CTrail Hartford Line, we recognize the support and input of our transit providers and customers across Connecticut,” said Connecticut Department of Transportation Public Transportation Bureau Chief Benjamin Limmer. “We look forward to launching new transportation services in communities across Connecticut in the months ahead.”
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