Public Transportation Assistance for Riders Who are Blind or Have Low Vision

System-wide

Thu Dec 09, 2021
Introducing a no-cost 18-month pilot of Aira
Introducing a no-cost 18-month pilot of Aira

The Connecticut Department of Transportation (CTDOT) and the Department of Aging and Disability Services (ADS) launched an 18-month pilot program offering Aira at no cost to individuals who are blind or have low vision. Aira is a service that enables a person to connect with highly trained, live agents in real-time, for assistance using the Connecticut public transportation system and other essential services. 

The Aira service uses a smartphone’s camera to stream live video to an agent who provides the user with instant access to visual information about their surroundings.

As part of the pilot, individuals are asked to participate in a short and fully accessible research survey that will help the CTDOT and ADS assess the impact Aira has on improving mobility. It will take around 10-15 minutes to complete. At the end of the survey, the participant will receive an access code to begin using Aira. 

Learn more at Aira-CTrides

"This is an innovative way to use technology to enhance the mobility opportunities for people who are blind or have low vision and provide access to all of the essential services offered in Connecticut,” Governor Lamont said."

Additional information from the State of CT: