Bus Operators and fare boxes cannot make change.
ON BOARD FARE OPTIONS
Cash Only—One Payment Transaction For Each Pass
Fare boxes accept flat, unfolded $1.00 bills and US coins (except 50¢ pieces)
only. Insert coins and bills one at a time. Please have fare ready
when boarding. Do not deposit $5, $10 or $20 bills.
2-Hour Pass (single fare)......................................................$1.75
Press “Get 2-Hour Pass” button before depositing money.
All-Day Pass..............................................................................$3.50
Press “Get All-Day Pass” button before depositing money.
Children (Age 4 & under).................................................FREE
Maximum of three with each adult.
Senior (65+) / People with Disability
State-issued Reduced Fare Photo Transit ID
or Medicare Card must be shown prior to payment.
2-Hour Pass (single fare) .........................................................85¢
Press “Get 2-Hour Pass” button before depositing money.
All Day Pass ..............................................................................$1.70
Press “Get All-Day Pass” button before depositing money.
Youth (Age 5-18) Proof of age may be requested.
2-Hour Pass (single fare)......................................................$1.40
Press “Get 2-Hour Pass” button before depositing money.
All Day Pass ..............................................................................$2.80
Press “Get All-Day Pass” button before depositing money.
PREPAID FARE OPTIONS
3-Day Pass.................................................................................$8.75
5-Day Pass ..............................................................................$14.00
7-Day Pass ..............................................................................$19.25
31-Day Pass............................................................................$63.00
10-Ride Ticket .......................................................................$15.75
Senior/Disabled 10-Ride Ticket .........................................$7.65
Senior/Disabled 31-Day Pass ...........................................$30.60
State-issued Reduced Fare Photo Transit ID or Medicare Card must be shown
with use of Senior/Disabled pass or ticket.
Youth 10-Ride Ticket ..........................................................$12.60
Ages 5 through 18. Proof of age may be requested with use.
Free Transfers
All passes include unlimited FREE local service transfers. Additional fare pay-
ment required on Express services. 10-ride ticket users must request a 2-
Hour Pass from the Bus Operator at the time the fare is paid.
LOCAL SERVICE FARES
FARES SUBJECT TO CHANGE
501
ARCH STREET
501 Kensington Avenue
501C Chamberlain Highway
Contact Us
860.525.9181
TTY 860.727.8196
cttransit.com
Bus Schedule Effective March 10, 2024
A public service of the
Connecticut Department of Transportation
Operated by New Britain Transportation Co.
Customer Service Center
Please contact us for bus schedule information or with
your comments.
Hours: Monday through Saturday 6:30AM-9:30PM,
Sunday/Holiday 7:00
AM-7:00PM
Phone: (860) 525-9181
TTY (860) 727-8196
Go CT Helpdesk: (877) 255-7433
Internet: www.cttransit.com
U.S. Mail: CTtransit Customer Service Center
100 Leibert Road PO Box 66
Hartford, CT 06141-0066
For lost & found items contact The New Britain
Transportation Company Monday through Friday 5:00
AM-
11:00PM. Phone: (860) 828-0512
Customer Service & Sales Outlet
Tickets and passes may be purchased on the bus (exact
change only), or on-line using Visa/MasterCard/Discover
at www.cttransit.com.
Bus Stops
Bus stops are located every 2-3 blocks along the bus route.
Holidays
A Sunday service schedule is operated on New Year’s Day,
Memorial Day, Independence Day, Labor Day, Thanksgiving
and Christmas. Regularly scheduled service operates on all
other holidays.
Accessibility
All CTtransit buses are accessible to persons with
disabilities. Also, the bus can “kneel” to lower the first
step height. Please ask the driver to kneel the bus to
assist you in boarding or alighting.
Travel Conditions
The times listed in this schedule are approximate. Delays
may occur subject to weather or traffic conditions. You may
wish to consider adverse conditions when planning the
time of your trip.
SUNDAY SERVICE
Downtown NB — Arch Street
Route
501 7:20 7:23 7:30
501 8:00 8:03 8:10
501 8:40 8:43 8:50
501 9:20 9:24 9:32
501 10:00 10:04 10:12
501 10:40 10:44 10:52
501 11:20 11:24 11:32
501 12:00 12:04 12:12
501 12:40 12:44 12:52
501 1:20 1:24 1:32
501 2:00 2:04 2:12
501 2:40 2:44 2:52
501 3:20 3:24 3:32
501 4:00 4:04 4:12
501 4:40 4:44 4:52
501 5:20 5:24 5:32
501 6:00 6:04 6:12
501 6:40 6:43 6:50
501 7:20 7:23 7:30
501 8:00 8:03 8:30
501 8:40 8:43 8:50
AM
PM
1
2 3
Kensington Ave &
High Road
Hospital of Central CT
Grand Street
CTfastrak Downtown
New Britain Station
Columbus Blvd.—Bay X
Timepoints
NOTES
Timepoints are places the bus is scheduled to reach at a specific time.
The timepoints are not the only places the bus will stop along the route.
..
No service is provided to that timepoint.
1
CTfastrak Downtown
New Britain Station
Columbus Blvd.—Bay X
Timepoints
Arch Street — Downtown NB
2
Hospital of Central CT
Grand Street
ROUTE KEY
501 Kensington Avenue
ROUTE KEY
501 Downtown New Britain
3
Kensington Ave &
High Road
CTtransit Title VI Notice to the Public
CTtransit operates its programs and services without
regard to race, color, or national origin in
accordance with Title VI of the Civil Rights Act. Any
person who believes she or he has been aggrieved
by any unlawful discriminatory practice under Title
VI may file a Title VI complaint. For information
about this policy and the complaint process go to
www.cttransit.com or call 860-525-9181.
CTtransit Título VI Aviso al público
CTtransit opera sus programas y servicios sin
distinción de raza, color o nacionalidad de acuerdo
con el Título VI de la Ley de Derechos
Civiles.Cualquier persona que crea que ha sido
agravada por cualquier práctica discriminatoria
ilegal bajo el Título VI puede presentar una queja del
Título VI.Para obtener información sobre esta
política y el proceso de quejas, visite
www.cttransit.com o llame al 860-525-9181.
RIDER TIPS
To Help Us Serve You Better:
n Arrive at the bus stop five minutes before the
scheduled arrival time of the bus;
n Have the exact bus fare, pass or ticket ready before
you board the bus;
n Allow persons using wheelchairs to board first;
n Keep children seated;
n Pull the “stop requested” signal cord at least one
block before your stop;
n Do not cross the street in front of the bus, wait
until it has pulled away.
RULES FOR PASSENGERS
To Keep Your Ride Safe & Comfortable,
Please:
n Keep the designated front seats reserved for Senior
Citizens and Disabled passengers;
n Shirts and shoes must be worn while on the bus;
n This bus makes frequent starts and stops. Stay seat-
ed, if possible, and wait until the bus has stopped
before moving to exit;
n Cooperate with your bus operator’s instructions.
Route
501 7:02 7:08 7:13
501 7:42 7:48 7:53
501 8:22 8:28 8:33
501 9:02 9:08 9:13
501 9:42 9:48 9:53
501 10:22 10:28 10:33
501 11:02 11:08 11:13
501 11:42 11:48 11:53
501 12:22 12:28 12:33
501 1:02 1:08 1:13
501 1:42 1:48 1:53
501 2:22 2:28 2:33
501 3:02 3:08 3:13
501 3:42 3:48 3:53
501 4:22 4:28 4:33
501 5:02 5:08 5:13
501 5:42 5:48 5:53
501 6:20 6:25 6:30
501 7:00 7:05 7:10
501 7:40 7:45 7:50
501 8:20 8:25 8:30
AM
PM