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Accessibility

All CTTRANSIT buses have wheelchair lifts or ramps for access by persons with disabilities. Also, the bus can "kneel" to lower the first step height. Please ask the operator to kneel the bus to assist you in boarding or alighting.

Most types of mobility devices (wheelchairs, 3-wheel scooters, and walkers) can be accommodated on the buses. Each bus has a system for securing wheelchairs near the front of the bus. CTTRANSIT safety policy requires a 4-point securement for all mobility devices. Use of the lap belt is recommended for the customer´s maximum safety.

Non-wheelchair, mobility impaired passengers may also use the lift or ramp to board the bus. Please ask the operator to deploy the mobility access unit. Passengers standing on the lift device should hold the handrails firmly and watch their head because of the vertical height limitations.

Reduced Fare Program Travel Training Program

The Kennedy Center Travel Training is a nationally acclaimed program that teaches people with disabilities and seniors how to properly and safely use the local bus and rail system on a one-to-one basis throughout the state of CT. Since 1991, The Kennedy Center has successfully travel trained more than 3,000 people with cognitive, sensory, and physical disabilities, aged 16-95, to use local buses and trains to access the community. There is no charge for travel training, the program is grant funded by The Connecticut Department of Transportation.

Mobility, Choice, Independence: The Benefits of using public transportation for seniors and people with disabilities. Video produced by the Kennedy Center.

Paratransit Service

If you have a disability which prohibits your use of a CTTRANSIT bus, you may be eligible for paratransit service. This special service is provided by various organizations located within CTTRANSIT's service areas. Please call one of the following service operators for information about their paratransit services, or to apply for ADA Paratransit eligibility fill out the online application form at the CONNECTICUT ADA PARATRANSIT RESOURCE CENTER.

Hartford Area
Greater Hartford Transit District: 860-247-5329
New Haven Area
Greater New Haven Transit District: 203-288-6282
Stamford Area
Norwalk Transit District: 203-299-5180
Waterbury Area
North East Transportation: 203-756-5550
New Britain Area
CCRPA/FIRST TRANSIT:1-855-223-0653
Meriden
North East Transportation: 800-441-8901
Bristol
CCRPA/FIRST TRANSIT:1-855-223-0653
Wallingford
North East Transportation: 800-441-8901

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Wheelchair Access


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