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Please contact our Customer Service Centers for information on CTTRANSIT
schedules and routes; fares and transfers; pass and ticket sales.
Be patient if your call is not answered immediately. Our representatives
receive a high volume of calls at peak periods. They will answer your call
as quickly as possible.
Hartford Area
860-525-9181 TTY: 860-727-8196
Hours: Monday -- Saturday 6:30 AM to 6:30 PM; Sunday/Holidays 7:00 AM to 6:00 PM
New Haven Area
203-624-0151 TTY: 203-785-8930
Hours: Monday -- Saturday 6:30 AM to 6:30 PM; Sunday/Holidays 7:00 AM to 6:00 PM
Stamford Area
203-327-7433 TTY: 203-327-2404
Hours: Monday -- Saturday 6:30 AM to 6:30 PM; Sunday/Holidays 7:00 AM to 6:00 PM
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Waterbury Area
203-753-2538
Hours: Monday -- Friday 5:00 AM to 5:30 PM
New Britain/Bristol Area
860-828-0512
Hours: Monday -- Friday 5:00 AM to 11:00 PM
Meriden
800-441-8901
Hours: Monday - Friday 8:00 AM to 4:00 PM.
On weekends and evenings, or for those who need assistance, please leave a message on the answering machine.
Wallingford
800-704-3113
Hours: Monday -- Friday 5:00 AM to 5:30 PM |
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Each route has a schedule or timetable that lists the
departure/arrival times of the bus along that route. The timetable also
notes the destination(s) of the route, where to transfer to other bus
routes, and the days that the service operates.
 Timetables are available on the bus, at the Customer Service & Sales
Outlets, online, or by calling the Customer
Service Center.
How to use our timetables
Terms You Need to Know:
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Timepoints are places the bus is scheduled to reach at a specific time. Times listed in columns below each timepoint are when buses are scheduled to leave that stop and correspond to places on the map.
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The timepoints listed are for reference and do not represent the only places the bus will stop. You should be at your stop at least five minutes before your bus is due.
Special symbols in front of trip times have different meanings, so please refer to the route notes at the bottom of the timetables.
Click to Download How To Read Schedule PDF. |
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 If you misplace something on the bus, there is a good chance we will find
it. Each day, operators pick up articles left on their buses and turn them
in to the office.
Please call our Customer Service Center if you think you left something on a
bus. Lost items that are recovered are retained for 30 days.
CTTRANSIT is not responsible for items left on the buses.
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Rider Tips To Help Us Serve You Better:
- Arrive at the bus stop five minutes before the
scheduled arrival time of the bus;
- Have the exact bus fare, pass or ticket ready before you board the bus;
- Request a transfer from the driver when you board the bus and pay the
fare;
- Allow persons using wheelchairs to board first;
- Keep children seated;
- Pull the "stop requested" signal cord at least one block before your
stop;
- Use the back door for faster exits;
- Do not cross the street in front of the bus, wait until it has pulled
away.
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Bus Stops
Bus stops are located every 2-3 blocks along the bus route. Most stops are
marked with an official bus stop sign; some locations have a white band
painted on a pole.
New Britain, Bristol, Wallingford and Meriden bus service operates on a
"flag stop" basis. This means the bus will stop to pick up passengers at any
safe location along the route when the customer waves or signals to the
driver that they wish to ride. Because safety is a priority, buses cannot
stop in intersections, on hills or curves where there is limited
sight-distance for oncoming traffic.
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Service in the Hartford Area
Operates 365 days a year. Sunday service schedules operated on the following
holidays: New Years Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day, Christmas Day. Click here for detailed holiday schedule.
Service in the New Haven Area
Operates 365 days a year. Sunday service schedules operated on the following
holidays: New Years Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day, Christmas Day. Click here for detailed holiday schedule.
Service in the Stamford Area
A Sunday service schedule is operated on New Year's Day, Memorial Day,
Independence Day, and Labor Day. There is no service on Easter Sunday,
Thanksgiving Day, or Christmas Day. Click here for detailed holiday schedule.
Service in the Waterbury Area
Bus service does not operate on the following holidays: New Year's Day,
Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or Christmas
Day.
Service in the New Britain/Bristol Area
Bus service does not operate on Sundays, or the following holidays: New
Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, or
Christmas Day.
Service in Meriden & Wallingford
Bus service does not operate on Saturdays, Sundays, or the following
holidays: New Year's Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving Day, or Christmas Day.
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As a bus approaches, be sure it is the one you need before trying to board. The sign above the windshield shows the bus route letter/number, the name of the route, and the destination of the bus.
On trips away from downtown, the overhead sign will have the letter/number and route name as listed on the front of the route timetable. Going toward downtown, the overhead sign will display the downtown destination.
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About one block from your destination, please pull the cord located above
the side windows to signal the bus operator to stop. A chime will alert the
operator to stop and a "stop requested" sign at the front of the bus will
light up.
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The times listed in schedules are approximate, delays may occur subject to
weather or traffic conditions. You may wish to consider adverse conditions
when planning the time of your trip.
Click here for Express Bus Service Winter Weather FAQs
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To Keep Your Ride Safe & Comfortable, Please:
Do not eat, drink or smoke on board;
Keep the designated front seats reserved for Senior Citizens and
Disabled passengers;
Do not use foul language or disturb others on the bus;
Fold strollers/shopping carts before boarding and store them out of the
aisle;
Use earphones to listen to your radio or audio device;
Keep your cell phone conversations private by speaking quietly;
Keep your head, hands and arms inside of the bus;
Shirts and shoes must be worn while on the bus;
Animals, other than service animals, must be in secured containers;
Place trash in trash cans; Keep seats clean; No feet on the seats;
Cooperate with your bus operator's instructions.
CAUTION: Buses make frequent starts and stops. Please stay seated, if
possible. Use available railings and handgrips while standing or moving
about the bus. Wait until the bus has stopped before moving to exit.
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Senior citizens (age 65 and over) and persons with disabilities may travel
on CTTRANSIT for half fare at any time of day. Just show your Medicare card
to the operator to be eligible for this reduced fare. Click here to see the Senior/Disabled Fare Structure.
Don't have a Medicare card? If you are 65 years or older, or have a
qualifying disability, you may apply for a CT Senior/ Disabled Reduced Fare ID card. Please
call our Customer Service Center or click here for a CT Senior/ Disabled Reduced Fare ID card application.
Click here to visit our Senior/Disabled web area for more information.
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All CTTRANSIT buses have wheelchair lifts or ramps for access by persons
with disabilities. Also, the bus can "kneel" to lower the first step height.
Please ask the operator to kneel the bus to assist you in boarding or
alighting.
Most types of mobility devices (wheelchairs, 3-wheel scooters, and walkers)
can be accommodated on the buses. Each bus has a system for securing
wheelchairs near the front of the bus.
Non-wheelchair, mobility impaired passengers may also use the lift or ramp
to board the bus. Please ask the operator to deploy the mobility access
unit. Passengers standing on the lift device should hold the handrails
firmly and watch their head because of the vertical height limitations.
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All CTTRANSIT Hartford, New Haven, and Stamford area buses have bike racks! Buses can carry a maximum of two bikes, on a "first-come, first-served" basis.
Only single seat, two-wheeled bikes will fit in the racks. No tricycles,
electric, tandem, or motorized bikes are permitted.
At the bus stop:
Be prepared for the arrival of the bus. Be off your bike so the bus operator will recognize you are waiting for the bus.
Bikes are only permitted on the exterior bike racks; no bicycles are allowed in the interior of the bus. If the bike rack on the approaching bus is full, you must wait for the next bus.
Wait until the bus has come to a complete stop.
Let the bus operator know you will be loading a bike, and keep in the operator's sight.
When loading your bike:
When approaching or leaving the bus, be aware of the bus operator's blind spots and avoid them. As a word of caution, areas behind the wheels on both sides are blind spots outside the range of the operator's mirrors.
For your safety, do not step into traffic.
It is the policy of CTTRANSIT that bus operators cannot leave the bus or help load and unload bicycles.
Once loaded and secured with the support arm, the bike is held firmly in place and you are ready to board the bus.
Safety:
Bicycles are transported at the owner's risk. CTTRANSIT is not responsible for damage to improperly secured bicycles, loss due to theft, or bicycles forgotten by owners.
Children under 12 must be accompanied by an adult.
You may use a personal bike lock to secure your bicycle to the rack.
When you reach your destination:
Remember to take your bike! Inform the bus
operator that you will be unloading your bicycle.
If there are no other bikes in the rack, please fold up the rack when you have removed your bicycle.
Wait until the bus moves away from the stop before getting on your bike.
Loading & Unloading Your Bicycle
Click here to view information in printable PDF format.
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