Where to Buy
Buy your CTtransit tickets and passes from the CTtransit Customer Service and Sales Outlet in downtown Hartford, New Haven and Stamford, from our sales outlet partners, by mail, or right here online. Please call our partner outlets to ensure bus passes are available for sale.
Smartphone App
You can now purchase a 2-hour pass on your phone. Start your travels today with Token Transit!
Online
Please note: Allow 5-7 business days for delivery by first class mail of tickets ordered online.
Purchase your passes or tickets online from CTtransit. Pay with your Visa/Mastercard/Discover only.
Mail Order
Purchase your passes or tickets directly from CTtransit via the mail. Simply click here to complete order form or here for the ADA Ticket Book form, and mail to:
Prepaid Fares Coordinator
CTtransit
PO Box 66
Hartford, CT 06141-0066
Make check payable to CTtransit or pay with your Visa/Mastercard/Discover only.
Sales Outlets
Downtown Hartford
CTtransit Customer Service and Sales Outlet
State and Market Streets (Adjacent to the Old State House)
Payment by cash, check or Visa/Mastercard/Discover only
Monday to Friday 7:00am to 6:00pm
Saturday 9:00am to 3:00pm
Closed Major Holidays
Get Map/Directions
Downtown New Haven
CTtransit Customer Service and Sales Outlet
On the New Haven Green (Chapel Street)
Payment by cash, check or Visa/Mastercard/Discover only
New Haven riders: Beginning Tuesday, May 7, 2024, The New Haven Customer Service and Sales Outlet at the Church and Chapel Streets intersection is closed for renovation until further notice.
Please pardon our progress as we make necessary renovations to better serve our New Haven community.
Throughout the Sales Outlet's closure, we will be stationing Customer Service Representatives at a table outside, weather permitting. However, please be aware that no immediate issuing of fare media/tickets will be available. Instead, our Customer Service team members will assist the public in accessing digital passes and purchasing tickets and passes ahead of time to be picked up at a later date.
We thank you for your patience as our Sales Outlet is under renovation. Please contact our Customer Service department with any questions or concerns at 203-624-0151.
Monday to Friday 7:00am to 6:00pm
Saturday 9:00AM to 3:00PM
Closed Major Holidays
Get Map/Directions
Stamford Area
CTtransit Customer Service and Sales Outlet
Passageway from North State Street, Stewart B. McKinney Transportation Center
Payment by cash, check or Visa/Mastercard/Discover only
Monday to Friday 7:00am to 6:00pm
Saturday 9:00am to 3:00pm
Closed Major Holidays
Get Map/Directions
Waterbury Area
North East Transportation (NET) Offices
761 Frost Bridge Road, Watertown
Cash purchases only
Monday to Friday 8:00am to 4:00pm
Grand News Convenience Store (Across from Travel Center)
156 Bank Street, Waterbury
Cash purchases only
Weekdays 7:00am to 6:00pm and Weekends: 7:00am to 3:00pm
Meriden Area
Meriden Transit District
22 West Main Street, Meriden
Call the District at 203-235-6851 for more information.
Get Map/Directions
New Britain & Bristol Area
New Britain Transportation
Tickets and passes may be purchased on the bus (exact change only)
Partners
CVS and 7-Eleven stores now offer Go CT card account reloads.
Several major employers sell CTtransit tickets and passes as a convenience for their employees. Check with your employer to see if they are a participating outlet. Please call our partner outlets to ensure bus passes are available for sale.
Connecticut Receives $38.9 Million Grant from Federal Transit Administration (FTA) to Upgrade CT fastrak to All-Electric Fleet
Connecticut Transportation Commissioner Garrett Eucalitto (second from the left), Governor Ned Lamont (center), and the Federal Transit Administration’s Peter Butler (farthest right) present the milestone award grant.
CT transit is excited to share that Governor Ned Lamont and the Connecticut Department of Transportation (CTDOT) recently announced a $38.9 million Federal Transit Administration (FTA) grant to help convert our CT fastrak to an all-electric bus fleet.
“This significant investment showcases our commitment to sustainable transportation and underscores our dedication to fostering skilled professionals for the future,” said Thomas E. Stringer Jr., General Manager. We look forward to this initiative’s positive impact on our community, environment, and local economy. Thank you to the FTA and the CTDOT for their continued support.”
L to R: Peter Butler, FTA Region 1 Administrator, and Thomas E. Stringer Jr, CT transit General Manager.
This significant grant, awarded through the FTA's Low or No Emission Grant Program, will facilitate the purchase or lease of zero-emission transit buses and the necessary facility upgrades.
CT transit will use these funds to acquire 46 battery-electric buses and install 29 chargers for the fastrak bus rapid transit service. The grant will also cover the cost of installing 25 depot chargers at the Hartford facility, four on-route chargers at the CT fastrak New Britain Station, and the required electrical infrastructure. This initiative is backed by over $17 million in matching state funds and $30 million from federal formula funds.
This milestone represents a monumental leap towards Governor Lamont's objective of transitioning the entire statewide public transportation bus fleet from diesel to zero-emission models by 2035. It's a testament to our collective commitment and the potential for a greener future.
Governor Lamont.
“The new battery-electric buses and chargers will help us meet the growing demand for reliable, efficient, and environmentally friendly transit options, and will greatly benefit the thousands of residents and commuters who rely on CT fastrak services every day,” said Governor Lamont. “Thank you to the Biden-Harris administration for continuing to invest in green technology that will modernize Connecticut’s public transit system and spur new economic opportunities across the state.”
Around $5.6 billion in funding has been allocated through President Joe Biden’s recently enacted Bipartisan Infrastructure Law to support the replacement of thousands of public transit vehicles nationwide.
Connecticut Transportation Commissioner Garrett Eucalitto addresses the media.
“Investing in electric buses for the CT fastrak fleet is a forward-thinking move that highlights Connecticut’s dedication to sustainability and innovation,” said Connecticut Transportation Commissioner Garrett Eucalitto.
CT fastrak was recently recognized as the best bus rapid transit system in the United States by the Institute for Transportation and Development Policy.
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