Contact Us

Customer Service representatives are available to assist you with information about CTtransit's services, to take your comments about the bus service and to assist you with lost and found items. 

Telephone Numbers 

Hartford Area

860-525-9181
TTY (Hearing Impaired Only): 860-727-8196
Hours: Monday to Saturday 6:30am to 9:30pm
Sunday/Holidays 7:00am to 7:00pm

New Haven Area

203-624-0151
TTY (Hearing Impaired Only): 203-785-8930 
Hours: Monday to Saturday 6:30am to 6:30pm
Sunday/Holidays 7:00am to 6:00pm

Stamford Area

203-327-7433
TTY (Hearing Impaired Only): 203-327-2404 
Hours: Monday to Saturday 6:30am to 6:30pm

Waterbury Area

203-753-2538 
Hours: Monday to Saturday 6:30am to 6:30pm
Sunday 9:00am to 2:00pm

New Britain/Bristol Area

860-525-9181
TTY (Hearing Impaired Only): 860-727-8196
Hours: Monday to Saturday 6:30am to 9:30pm
Sunday/Holidays 7:00am to 7:00pm

Meriden

800-441-8901 
Hours: Monday to Friday 8:00am to 4:00pm
On weekends and evenings, or for those who need assistance, please leave a message on the answering machine.

Wallingford

800-704-3113 
Hours: Monday to Friday 5:00am to 5:30pm

CTfastrak Ticket Vending Machines

Ticket Machine Questions or Concerns: 860-707-1321

Contact Options

  • Online Feedback Form Use the online form to report a problem, make a suggestion or to request information about services offered by CTtransit.
  • Corporate Contact Information 

CTtransit
100 Leibert Road, P.O. Box 66
Hartford, CT 06141-0066
Phone: 860-522-8101
Fax: 860- 247-1810