Customer Service representatives are available to assist you with information about CTtransit's services, to take your comments about the bus service and to assist you with lost and found items.
New Haven Area
Hours: Monday to Saturday 6:30am to 6:30pm
Sunday 9:00am to 2:00pm
New Britain/Bristol Area
Hours: Monday to Friday 8:00am to 4:00pm
Hours: Monday to Friday 5:00am to 5:30pm
CTfastrak Ticket Vending Machines
Ticket Machine Questions or Concerns: 860-707-1321
Go CT Card Help Desk
Corporate Contact Information
100 Leibert Road, P.O. Box 66
Hartford, CT 06141-0066
Fax: 860- 247-1810
- Online Feedback Form Use the online form to report a problem, make a suggestion or to request information about services offered by CTtransit.
- Review Title VI Policy Statement and download Title VI complaint form.
- Review Reasonable Modification Policy and download complaint form.
- Review ADA Discrimination Complaint Process. Download ADA Complaint form in English or ADA Complaint form in Spanish.