Equal Employment Opportunity (EEO) Policy Statement

It is the policy of the H.N.S. Management Company, Inc. d/b/a CTtransit to provide equal employment opportunity for all persons regardless of Race, Color, Religion, National Origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. CTtransit, in cooperation with all employees, is committed to implementing its Affirmative Action Program (AAP) that includes setting goals and timetables to successfully overcome the effects of past discrimination that affect minorities and women in the workforce.

CTtransit is committed to the policies of non-discrimination and equal opportunity for employment and wholeheartedly supports equal employment and economic opportunity at every level of employment including, but not limited to, hiring, promotion or upgrading, referring, demotion, classification or transfer; recruitment or recruitment advertising; layoff or termination/discharge; disciplinary actions, rates of pay or other forms of compensation including benefits; and selection for training, including apprenticeship, pre-apprenticeship and/or on-the-job training.

CTtransit shall not discriminate against disabled individuals in accordance with the requirements of Section 504 of the Rehabilitation Act of 1973. CTtransit shall provide reasonable accommodations to applicants and employees because of a disability, or to practice or observe their religion, absent undue hardship. Further CTtransit will not discriminate against any protected class in the selection and retention of applicants, subcontractors, including procurement of materials and leases of equipment and shall use its best efforts to ensure subcontractor/sub consultant compliance with Federal and State Equal Opportunity requirements.

The overall responsibility for the effective implementation of the AAP has been assigned to EEO/AA Officers Jacinto Torres , who can be reached at 100 Leibert Rd, P.O. Box 66, Hartford CT 06141, or by phone at 860-522-8101, and to Scott Willis, who can be reached at 2061 State St., Hamden, CT, 06517, or by phone at 860-522-8101. The designated EEO/AA Coordinator, Catherine M. Gray, Director of Human Resources, is responsible for investigating complaints of discrimination and monitoring all personnel transactions to ensure fair and equal employment opportunities. The responsibilities include recruitment, selection and promotion, as well as compensation, benefits, transfers, work assignments, training and education and other similar personnel management and administration issues.

All Directors, managers and supervisors share the responsibility in the active participation of the achievement of CTtransit’s equal employment opportunity objectives as outlined in the AAP, and management performance will be evaluated in the same way as other Agency objectives. The successful achievement of our EEO/AAP goals will provide benefits to CTtransit through fuller utilization and development of previously underutilized human resources.

All CTtransit employees, applicants, contractors or vendors with problems, questions or complaints have the right to file a complaint and should contact Catherine M. Gray, Director of Human Resources/EEO-AA Coordinator, P.O. Box 66, Leibert Road, Hartford, CT 06141, or by phone at 860-522-8101, or one of the EEO/AA Officers.

Public Backed Service Expansions Now Underway!

New Bus Routes Available in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford

When the public talks, CT transit listens.

In March of this year, the Connecticut Department of Transportation implemented new bus routes, now serving communities in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford. These new bus routes will bolster connectivity and amplify coverage throughout central Connecticut.

“Public transit is more than just a mode of transportation; it is a lifeline that connects individuals to career opportunities, businesses to customers, and communities to growth,” said General Manager of CT transit, Thomas Stringer. “A robust public transportation system is essential for driving economic impact and supporting local businesses.”

But wait, there’s more!

This service expansion is just the beginning of a series of upcoming expansions, totaling more than $18 million, proposed by Governor Ned Lamont and supported by local legislature. These new routes will provide greater access to a broader range of employment centers and career opportunities across the region, ultimately enhancing residents' career prospects and improving their quality of life.


“This major bus service expansion is the latest effort to connect customers with critical jobs, housing, and services while expanding opportunities for Transit Oriented Development (TOD)—allowing people to live and commute with ease,” said Connecticut Department of Transportation Deputy Commissioner Karen Kitsis. “CTDOT is grateful for the support of Governor Ned Lamont and the Connecticut General Assembly, which responded to customer needs by investing in the expansion of our transit system.”

These new routes were, in part, discovered through feedback from community members, frontline transit workers, and key government officials.

Public Service by the Numbers:

  • 4,300 community members surveyed online
  • 36 community events across Connecticut
  • 29 interviews with transit providers, councils of government, and transit district reps
  • 10 customer focus groups

CTDOT’s Customer Experience (CX) Action Plan team gathered this wealth of responses. Based on insights from those we serve, they lead the initiative to develop public transportation innovations throughout the state. This energized team will continue responding to the needs of the people—the customers and supporters of public transit—and propose new paths forward.


Pictured left to right: Samaia Hernandez, Alicia Leite, Lt. Gov. Susan Bysiewicz, Lisa Rivers, and Karen Kitsis.

“As Connecticut works to be a leader in delivering major new transit investments, including CTfastrak and CTrail Hartford Line, we recognize the support and input of our transit providers and customers across Connecticut,” said Connecticut Department of Transportation Public Transportation Bureau Chief Benjamin Limmer. “We look forward to launching new transportation services in communities across Connecticut in the months ahead.” 

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