Managing Your Go CT Card

The Go CT card is an account-based system that allows customers to deposit funds into a transportation account. Once your account has been created, simply ride any CTtransit or CTfastrak bus by tapping your Go CT card at the fare box. The value of your transportation will be deducted from your account. When your account runs low, the card reader will inform you that it is time to add value to your account.

Registering Your Card

Registering your account gives you access to balance protection for lost and stolen cards, on-line transaction and travel history, and the autopay feature. You may register your account online, by calling the Go CT Card help desk at 877-255-7433, or at CTtransit Customer Service & Sales Outlets in Hartford, New Haven and Stamford.

Manage Your Go CT Card

Funding Your Account

  • Fund your personal Go CT account online (debit or credit card, Visa/MasterCard/Discover only)

  • Take your card to a CTtransit Customer Service & Sales Outlet in Hartford, New Haven or Stamford (cash, personal checks [with appropriate identification], TransitCheks and Visa/MasterCard/Discover only)

  • Participating retailers (cash, credit or debit cards, and may accept personal checks, depending on individual store policy)

The minimum deposit for your Go CT account is $10.00, but you can deposit any additional amount you choose up to a maximum account value of $500.00.

The flexibility of the Go CT card account means that users do not select any specific fare product, such as a 31-day Pass or 5-day Pass. You can add the fare value of a period pass to your Go CT account, and Fare Capping will ensure that you never exceed that value in any 31 day period. And; unlike a pass, if you have any unused value in your Go CT account at the end of the 31 day period, it will carry over until used.

All sales are final. Funds deposited into a Go CT account are not eligible for refund.

Partners

Walgreens, CVS and 7-Eleven stores now offer Go CT card account reloads.

AutoPay Option for Funding Go CT Card Accounts

For convenience, we encourage customers to register their accounts and enroll in autopay. Under autopay, which requires a valid credit card, your account will automatically be replenished, at any amount you choose (over $10), whenever your account balance reaches your threshold level (chosen by you). Once signed up for autopay, all customers need to do is tap and ride.

Getting Go CT Account Status

Customers who have registered their accounts may check their account status online. Customers without internet access may call the CTtransit Go CT card help desk at 877-255-7433 or ask in-person at any CTtransit Customer Service and Sales outlet.

Go CT Card Mobile

Download the Go CT Card Mobile App today to manage your existing Go CT card account, and to use your mobile phone at the farebox.

 

Connecticut Receives $38.9 Million Grant from Federal Transit Administration (FTA) to Upgrade CT fastrak to All-Electric Fleet

Connecticut Transportation Commissioner Garrett Eucalitto (second from the left), Governor Ned Lamont (center), and the Federal Transit Administration’s Peter Butler (farthest right) present the milestone award grant.

CT transit is excited to share that Governor Ned Lamont and the Connecticut Department of Transportation (CTDOT) recently announced a $38.9 million Federal Transit Administration (FTA) grant to help convert our CT fastrak to an all-electric bus fleet.

“This significant investment showcases our commitment to sustainable transportation and underscores our dedication to fostering skilled professionals for the future,” said Thomas E. Stringer Jr., General Manager. We look forward to this initiative’s positive impact on our community, environment, and local economy. Thank you to the FTA and the CTDOT for their continued support.”

L to R: Peter Butler, FTA Region 1 Administrator, and Thomas E. Stringer Jr, CT transit General Manager.

This significant grant, awarded through the FTA's Low or No Emission Grant Program, will facilitate the purchase or lease of zero-emission transit buses and the necessary facility upgrades.

CT transit will use these funds to acquire 46 battery-electric buses and install 29 chargers for the fastrak bus rapid transit service. The grant will also cover the cost of installing 25 depot chargers at the Hartford facility, four on-route chargers at the CT fastrak New Britain Station, and the required electrical infrastructure. This initiative is backed by over $17 million in matching state funds and $30 million from federal formula funds.

This milestone represents a monumental leap towards Governor Lamont's objective of transitioning the entire statewide public transportation bus fleet from diesel to zero-emission models by 2035. It's a testament to our collective commitment and the potential for a greener future.

Governor Lamont.

“The new battery-electric buses and chargers will help us meet the growing demand for reliable, efficient, and environmentally friendly transit options, and will greatly benefit the thousands of residents and commuters who rely on CT fastrak services every day,” said Governor Lamont. “Thank you to the Biden-Harris administration for continuing to invest in green technology that will modernize Connecticut’s public transit system and spur new economic opportunities across the state.”

Around $5.6 billion in funding has been allocated through President Joe Biden’s recently enacted Bipartisan Infrastructure Law to support the replacement of thousands of public transit vehicles nationwide.

 

Connecticut Transportation Commissioner Garrett Eucalitto addresses the media.

“Investing in electric buses for the CT fastrak fleet is a forward-thinking move that highlights Connecticut’s dedication to sustainability and innovation,” said Connecticut Transportation Commissioner Garrett Eucalitto.

CT fastrak was recently recognized as the best bus rapid transit system in the United States by the Institute for Transportation and Development Policy.

home text