Using the Go CT Reduced Fare ID Card for Payment

If you use CTtransit or CTfastrak services, and have decided to use your Go CT Reduced Fare ID Card for payment, choose one of these options to load money into your account.

Reminder: your Go CT Reduced Fare ID Card is personalized for you, and is non transferrable.

There are three ways to load money into your Go CT Reduced Fare ID card account if you are a CTtransit customer:

  1. Retail locations
  2. Manage your account online
  3. Visit a CTtransit Sales Outlet in Hartford, New Haven or Stamford

Your card, and the funds on it, never expire. Please note, CTtransit will not refund unused Go CT Card account balances.

Manage Your Go CT Card

The Go CT Reduced Fare ID card always provides the discounted fares you would receive with a multiday pass, without any of the guesswork about which pass will give you the best value. Local and express reduced fare riders will also have access to 3-day, 5-day, 7-day and 31-day discounts not available with any other fare payment method.

Registering Your Go CT Reduced Fare ID Card

Once you have funded your Go CT Reduced Fare ID card, chose one of the options below to register

  1. Register a new account online using a valid, unique email address and a password of your choosing
  2. You can register your card by calling the help desk at 877-255-7433 

Why Register My Card?

  • If you register your Go CT Card, you can use autopay to keep your account funded. Autopay uses a valid credit card to replenish your account with a select amount (no less than $10) whenever the funds reach the threshold level set by you

  • In addition to checking your card status online, you can also review your transaction and travel history

  • If you report your registered card as being lost or stolen, the card will be deactivated and the balance preserved. You can report a lost or stolen card by accessing your account or by calling the help desk.
  • To register a new account you will need a valid, unique, email address and a create a password of your choosing

If you prefer, you can call the help desk for assistance registering your card.

For more information see Go CT card Terms & Conditions and Privacy Policy.

Connecticut Receives $38.9 Million Grant from Federal Transit Administration (FTA) to Upgrade CT fastrak to All-Electric Fleet

Connecticut Transportation Commissioner Garrett Eucalitto (second from the left), Governor Ned Lamont (center), and the Federal Transit Administration’s Peter Butler (farthest right) present the milestone award grant.

CT transit is excited to share that Governor Ned Lamont and the Connecticut Department of Transportation (CTDOT) recently announced a $38.9 million Federal Transit Administration (FTA) grant to help convert our CT fastrak to an all-electric bus fleet.

“This significant investment showcases our commitment to sustainable transportation and underscores our dedication to fostering skilled professionals for the future,” said Thomas E. Stringer Jr., General Manager. We look forward to this initiative’s positive impact on our community, environment, and local economy. Thank you to the FTA and the CTDOT for their continued support.”

L to R: Peter Butler, FTA Region 1 Administrator, and Thomas E. Stringer Jr, CT transit General Manager.

This significant grant, awarded through the FTA's Low or No Emission Grant Program, will facilitate the purchase or lease of zero-emission transit buses and the necessary facility upgrades.

CT transit will use these funds to acquire 46 battery-electric buses and install 29 chargers for the fastrak bus rapid transit service. The grant will also cover the cost of installing 25 depot chargers at the Hartford facility, four on-route chargers at the CT fastrak New Britain Station, and the required electrical infrastructure. This initiative is backed by over $17 million in matching state funds and $30 million from federal formula funds.

This milestone represents a monumental leap towards Governor Lamont's objective of transitioning the entire statewide public transportation bus fleet from diesel to zero-emission models by 2035. It's a testament to our collective commitment and the potential for a greener future.

Governor Lamont.

“The new battery-electric buses and chargers will help us meet the growing demand for reliable, efficient, and environmentally friendly transit options, and will greatly benefit the thousands of residents and commuters who rely on CT fastrak services every day,” said Governor Lamont. “Thank you to the Biden-Harris administration for continuing to invest in green technology that will modernize Connecticut’s public transit system and spur new economic opportunities across the state.”

Around $5.6 billion in funding has been allocated through President Joe Biden’s recently enacted Bipartisan Infrastructure Law to support the replacement of thousands of public transit vehicles nationwide.

 

Connecticut Transportation Commissioner Garrett Eucalitto addresses the media.

“Investing in electric buses for the CT fastrak fleet is a forward-thinking move that highlights Connecticut’s dedication to sustainability and innovation,” said Connecticut Transportation Commissioner Garrett Eucalitto.

CT fastrak was recently recognized as the best bus rapid transit system in the United States by the Institute for Transportation and Development Policy.

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