Lost & Found
Before you exit the bus, please look and collect your belongings. If by chance you do leave an item, our goal is to reunite you with your property as soon as possible by taking the steps below.
Steps to Retrieving Your Personal Property
- Call CTtransit Customer Service to confirm items has been retrieved
- Schedule an appointment to collect your item(s) (Monday - Friday, 8:30am to 4:30pm)
- Bring a valid photo ID
- When you arrive at the facility gate, please provide your name to the security guard, a valid photo ID, and time of scheduled appointment
- The security guard will direct you to the pick-up location
CTtransit is not responsible for items left on the bus. However, lost items recovered are retained for 15 days.
CUSTOMER SERVICE CENTER FOR LOST & FOUND
Hartford Area
100 Leibert Road
Hartford, CT 06120
860-525-9181
TTY (Hearing Impaired Only): 860-727-8196
Phone Center Hours: Monday to Saturday 6:30am to 9:30pm
Sunday/Holidays 7:00am to 7:00pm
*Lost & Found Monday-Friday, 8:30am to 4:30pm
New Haven Area
2061 State Street
Hamden, CT 06517-3834
203-624-0151
TTY (Hearing Impaired Only): 203-785-8930
Phone Center Hours: Monday to Saturday 6:30am to 9:30pm
Sunday/Holidays 7:00am to 7:00pm
*Lost & Found Monday-Friday 8:30am to 4:30pm
Stamford Area
26 Elm Court
Stamford, CT 06902
203-327-7433
TTY (Hearing Impaired Only): 203-327-2404
Phone Center Hours: Monday to Saturday 6:30am to 6:30pm
*Lost & Found Monday-Friday, 8:30am to 4:30pm