Lost & Found
Before you exit the bus, please look and collect your belongings. If by chance you do leave an item, our goal is to reunite you with your property as soon as possible by taking the steps below.
Steps to Retrieving Your Personal Property
- Call CTtransit Customer Service to confirm items has been retrieved
- Schedule an appointment to collect your item(s) (Monday - Friday, 8:30 am to 3:00 pm)
- Bring a valid photo ID
- When you arrive at the facility gate, please provide your name to the security guard, a valid photo ID, and time of scheduled appointment
- The security guard will direct you to the pick-up location
CTtransit is not responsible for items left on the bus. However, lost items recovered are retained for 15 days.
CUSTOMER SERVICE CENTER FOR LOST & FOUND
Hartford Area
Hartford Union Station
1 Union Plaza
Hartford CT, 06103
860-525-9181
People with hearing loss, DIAL 711
Phone Center Hours: Monday to Saturday 6:30 am to 9:30 pm
Sunday/Holidays 7 am to 7 pm
*Lost & Found Monday-Friday, 8:30 am to 3 pm
New Haven Area
2061 State Street
Hamden, CT 06517-3834
203-624-0151
People with hearing loss, DIAL 711
Phone Center Hours: Monday to Saturday 6:30 am to 9:30 pm
Sunday/Holidays 7 am to 7 pm
*Lost & Found Monday-Friday 8:30 am to 3 pm
Stamford Area
26 Elm Court
Stamford, CT 06902
203-327-7433
People with hearing loss, DIAL 711
Phone Center Hours: Monday to Saturday 6:30 am to 6:30 pm
*Lost & Found Monday-Friday, 8:30 am to 3 pm