SMS Text Messaging Terms & Conditions

These SMS Terms & Conditions govern text (SMS) messages sent by CTtransit, operated by H.N.S. Management Company, Inc. (“HNS”). Please read them carefully. By consenting to receive SMS messages from CTtransit/HNS, you expressly agree to receive such messages under the Terms & Conditions outlined below.

 

1- SMS Consent Communication:

The information (phone numbers), obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.


2- Types of SMS Communications:

If you consent to receive text messages from CTtransit, you may receive messages related to the following but not limited to:

  • Appointment reminders
  • Follow-up messages

Example: “Hi, This is CTtransit to remind you, your appointment is scheduled for tomorrow at 10:00 AM. Reply CONFIRM to keep or RESCHEDULE to change. Reply STOP to Opt Out from CTtransit. For assistance, text HELP. Message frequency may vary. Message and data rates may apply.”

 

3- Message Frequency:

Message frequency may vary depending on the type of communication. You may receive up to [200] SMS messages per week related to your Appointment reminders or Follow-up messages.

 

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5- Opt-In Method:

You may opt in to receive SMS messages from CTtransit in the following ways

  • Verbally, during a conversation
  • By providing your mobile phone number and expressly consenting to receive SMS communications 

 

 

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at 860-525-9181 to request removal from our messaging list.


7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.cttransit.com/ or call us at 860-525-9181.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.


8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy [https://www.cttransit.com/privacy-policy] and Terms and Conditions [https://www.cttransit.com/about/developers/terms-of-use] pages.

Message frequency may vary.