News

CTtransit and CTfastrak 31-Day Bus Passes Available for Purchase on Smartphones

Thu Sep 07, 2023
The Connecticut Department of Transportation (CTDOT) today announced that CTtransit and CTfastrak customers can purchase their 31-day pass on their smartphones beginning Friday, September 1, 2023, through Token Transit.

CTtransit Pilots Revolutionary Accessibility Program with Quantum

CTtransit will pilot Quantum on select buses.

Transportation offers independence, allowing people to work, learn, receive healthcare, and enjoy recreation. With reliable transit options, everyone gains more freedom and opportunity. That is, in part, the basis for the Quantum pilot program that CTtransit has initiated by partnering with Q'Straint.

Quantum is an innovative wheelchair securement system that allows users to secure themselves independently on the bus. Wheelchair users simply back their mobility device into the system, press a button, and their wheelchair locks safely in place. Quantum’s Smart Sense technology allows it to detect and adjust to various wheelchairs without additional assistance from professional operators with each securement taking about 30 seconds.

“This device gives customers freedom, safety, and independence,” says Christopher DeGrave, CTtransit’s Assistant General Manager of Safety, Security & Technical Training

Quantum is the only system in the world that gives complete independence to mobility passengers.

While Quantum is used by paratransit organizations worldwide, CTtransit is among the first to pilot the program on a larger scale. Quantum devices will be deployed across Hartford, New Haven, and Stamford for this trial. DeGrave says the safety team’s goals is to partner with local disability organizations to host field events for testing and feedback.

“CTtransit is committed to improving accessibility in public transportation,” said Thomas E. Stringer, Jr, General Manager. “Piloting innovative initiatives like Quantum is one of the ways we are working to create a more inclusive and equitable transit experience for all.”

If the pilot is successful, CTtransit hopes to install Quantum devices on all future buses.

"I've been with the company for 16 years; I understand the mechanical aspect of (Quantum)… but didn't realize how we were changing someone's life," said Marlon Gutierrez, OEM Sales Engineer for Q'Straint. "What we do is very important. It's a sense of service. We are helping."

How to Ride

Each route has a schedule or timetable that lists the departure/arrival times of the bus along that route.
All CTtransit buses have wheelchair lifts or ramps for access by persons with disabilities.
Buses can carry a maximum of two bikes, on a “first-come, first served” basis.
Please call our Customer Service Center if you think you left something on a bus.
You Know Your World. And You Know When Something's Not Right.
Here are some simple options that can help you reach your destination on time.
CTtransit is the Connecticut Department of Transportation (CTDOT)-owned bus service. The Services page provides descriptions of CTtransit service types, such as Local, Flyer, Bus Rapid Transit, Express, Connector and Shuttle services.