Privacy Policy
Effective Date: April 2009
Thank you for visiting our website. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personal information you submit on the website on which this Privacy Policy is posted.
At our website, you can, among other things, purchase bus passes, send us feedback, request information, and gather information about our organization. The types of personally identifiable information that may be collected at our website may include: name, company name, title, address, email address, telephone number, fax number and other information you choose to disclose to us.
We may use the information you provide about yourself to fulfill your requests, to respond to your inquiries, and to offer you other information that we believe may be of interest to you. We may use this information to communicate with you, such as to notify you when applicable or to fulfill a request by you for information.
We will also use information that you provide for market research purposes and project planning. The use of our website constitutes your permission for such uses.
CTtransit will not knowingly share information provided by you with anyone unless otherwise disclosed to you or except as required or permitted by applicable law. We do not sell or share our names or lists unless otherwise disclosed to you.
In accordance with Connecticut Public Act No. 08-167, it is the policy of this company to protect the confidentiality of, prohibit unlawful disclosure of, and limit access to social security numbers and other personal identifiable information.
The policy includes securing all files, limiting access to staff, divulging social security numbers and other personal identifiable information only when required by law, court rule, or in conducting the normal course of business. When documents are destroyed it will be done in such a manner as to preserve confidentiality (such as shredding).
We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
Agents, employees and contractors of CTtransit who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for CTtransit.
Our website may contain links to other Internet sites, which are provided solely as a convenience to viewers and not as an endorsement of the contents of such sites. In addition, other Internet sites may link to our websites without our knowledge or permission. Because CTtransit has no control over such linked sites, we assume no obligation to review, and are not responsible for the availability or content of, any off-site pages or any other sites linked to our website. Your linking to off-site pages or other sites is at your own risk.
This Privacy Policy is effective as of the expressed "Effective Date" written above and may be updated and modified from time to time by us in our sole discretion. By updating this Privacy Policy, CTtransit will be notifying you of any material changes, updates or modifications to this Privacy Policy. Accordingly, we strongly encourage you to periodically review this Privacy Policy and our website in order to keep apprised of our current privacy practices. If you do not agree to any provision of this Privacy Policy and Terms of Use, or any update or modification thereto, please do not use our website.
Public Backed Service Expansions Now Underway!
New Bus Routes Available in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford
When the public talks, CT transit listens.
In March of this year, the Connecticut Department of Transportation implemented new bus routes, now serving communities in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford. These new bus routes will bolster connectivity and amplify coverage throughout central Connecticut.
“Public transit is more than just a mode of transportation; it is a lifeline that connects individuals to career opportunities, businesses to customers, and communities to growth,” said General Manager of CT transit, Thomas Stringer. “A robust public transportation system is essential for driving economic impact and supporting local businesses.”
But wait, there’s more!
This service expansion is just the beginning of a series of upcoming expansions, totaling more than $18 million, proposed by Governor Ned Lamont and supported by local legislature. These new routes will provide greater access to a broader range of employment centers and career opportunities across the region, ultimately enhancing residents' career prospects and improving their quality of life.
“This major bus service expansion is the latest effort to connect customers with critical jobs, housing, and services while expanding opportunities for Transit Oriented Development (TOD)—allowing people to live and commute with ease,” said Connecticut Department of Transportation Deputy Commissioner Karen Kitsis. “CTDOT is grateful for the support of Governor Ned Lamont and the Connecticut General Assembly, which responded to customer needs by investing in the expansion of our transit system.”
These new routes were, in part, discovered through feedback from community members, frontline transit workers, and key government officials.
Public Service by the Numbers:
- 4,300 community members surveyed online
- 36 community events across Connecticut
- 29 interviews with transit providers, councils of government, and transit district reps
- 10 customer focus groups
CTDOT’s Customer Experience (CX) Action Plan team gathered this wealth of responses. Based on insights from those we serve, they lead the initiative to develop public transportation innovations throughout the state. This energized team will continue responding to the needs of the people—the customers and supporters of public transit—and propose new paths forward.
Pictured left to right: Samaia Hernandez, Alicia Leite, Lt. Gov. Susan Bysiewicz, Lisa Rivers, and Karen Kitsis.
“As Connecticut works to be a leader in delivering major new transit investments, including CTfastrak and CTrail Hartford Line, we recognize the support and input of our transit providers and customers across Connecticut,” said Connecticut Department of Transportation Public Transportation Bureau Chief Benjamin Limmer. “We look forward to launching new transportation services in communities across Connecticut in the months ahead.”
home text