Actualizaciones de las operaciones

System-wide

Mié Mar 18, 2020

Los servicios con horarios regulares siguen funcionando, pero con algunas modificaciones. Consulte las Alertas y las Novedades para ver los cambios.

Los pasajeros deben usar mascarillas o pañuelos que cubran la cara en todos los autobuses CTtransit y las paradas de autobús.

Recordatorio: a partir del 5 de octubre de 2020, se reanuda el acceso por la puerta frontal y el cobro de pasajes

  • Compruebe el saldo de su tarjeta Go CT y asegúrese de tener fondos suficientes en la cuenta. Si no tiene una tarjeta Go CT, visite www.cttransit.com; esta tarjeta proporciona los mismos descuentos que un pase, pero los fondos no vencen.
  • Los boletos de 10 viajes con viajes no utilizados siguen siendo válidos.
  • NOTA: no podemos reembolsar los saldos no utilizados de los pases (de 3, 5, 7 y 31 días) que se hayan iniciado antes de la suspensión de la aplicación de pasajes.
  • Compre sus tarjetas Go CT, boletos o pases en las oficinas de venta o en línea.

Los usuarios deberán implementar el distanciamiento social al esperar en las paradas y al viajar en autobús (los Centros para el Control de Enfermedades​ [CDC, por siglas en inglés] recomiendan una distancia de seis pies aproximados entre personas, siempre que sea posible).

LOS USUARIOS QUE SE SIENTAN ENFERMOS DEBEN EVITAR USAR EL TRANSPORTE PÚBLICO.

Atención viajeros: advertencia para viajeros en Connecticut durante la pandemia de COVID-19. El uso de tapabocas y el distaciamiento social son obligatorios en Connecticut.   

Public Backed Service Expansions Now Underway!

New Bus Routes Available in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford

When the public talks, CT transit listens.

In March of this year, the Connecticut Department of Transportation implemented new bus routes, now serving communities in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford. These new bus routes will bolster connectivity and amplify coverage throughout central Connecticut.

“Public transit is more than just a mode of transportation; it is a lifeline that connects individuals to career opportunities, businesses to customers, and communities to growth,” said General Manager of CT transit, Thomas Stringer. “A robust public transportation system is essential for driving economic impact and supporting local businesses.”

But wait, there’s more!

This service expansion is just the beginning of a series of upcoming expansions, totaling more than $18 million, proposed by Governor Ned Lamont and supported by local legislature. These new routes will provide greater access to a broader range of employment centers and career opportunities across the region, ultimately enhancing residents' career prospects and improving their quality of life.

 

“This major bus service expansion is the latest effort to connect customers with critical jobs, housing, and services while expanding opportunities for Transit Oriented Development (TOD)—allowing people to live and commute with ease,” said Connecticut Department of Transportation Deputy Commissioner Karen Kitsis. “CTDOT is grateful for the support of Governor Ned Lamont and the Connecticut General Assembly, which responded to customer needs by investing in the expansion of our transit system.”

These new routes were, in part, discovered through feedback from community members, frontline transit workers, and key government officials.

Public Service by the Numbers:

  • 4,300 community members surveyed online
  • 36 community events across Connecticut
  • 29 interviews with transit providers, councils of government, and transit district reps
  • 10 customer focus groups

CTDOT’s Customer Experience (CX) Action Plan team gathered this wealth of responses. Based on insights from those we serve, they lead the initiative to develop public transportation innovations throughout the state. This energized team will continue responding to the needs of the people—the customers and supporters of public transit—and propose new paths forward.

 

Pictured left to right: Samaia Hernandez, Alicia Leite, Lt. Gov. Susan Bysiewicz, Lisa Rivers, and Karen Kitsis.

“As Connecticut works to be a leader in delivering major new transit investments, including CTfastrak and CTrail Hartford Line, we recognize the support and input of our transit providers and customers across Connecticut,” said Connecticut Department of Transportation Public Transportation Bureau Chief Benjamin Limmer. “We look forward to launching new transportation services in communities across Connecticut in the months ahead.” 

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